Refund Policy

This policy is about what you pay bikrighor for your subscription. It does not cover purchases your customers make in your store. Those refunds are set by you, the merchant, and your own policy.

Use the trial to check that bikrighor fits your business before you pay. You are not charged during the trial. If you do not choose a paid plan, nothing is billed.

• You can cancel at any time in your billing settings.
• Cancellation stops future renewals. Your plan stays active until the end of the period you already paid for.
• Charges for a period that has started are not refunded for the unused remainder, unless a section below says so.

We will refund, in full or in part, when:

• we charged you in error, twice, or for a plan or amount you did not choose;
• you were charged after a cancellation we confirmed took effect before the renewal;
• a serious fault on our side prevented you from using the paid features for a significant time and we could not fix it;
• the law where you live requires one.

For anything else, write to us. We review requests case by case and may refund as goodwill, but we do not have to.

Email [email protected] from your account email within 30 days of the charge. Include the invoice number or date and the reason. We aim to reply within 5 business days.

Approved refunds go back to the original payment method. Banks and processors can take several business days to show them. Any foreign-exchange differences or processing fees charged by the bank or wallet are outside our control.

• Fees paid to third parties, such as payment gateways, couriers, SMS or WhatsApp message providers, or domain registrars.
• Accounts suspended or terminated for breaking the Terms or the Acceptable Use Policy.
• Plan changes that only reduce price from the next period.

When you upgrade, the new plan applies right away and we charge or credit the difference for the rest of the period as shown at checkout. When you downgrade, the new plan starts at the next renewal. Features or limits of the higher plan, such as storage or the inbox, may stop working or become read-only at that point.